Privacy Policy

1. Privacy Policy

Every Second ( “the Company”, “we” or “us”, and “our”) takes the security and privacy of your personal information very seriously. This policy together with our Terms of Use and, if you buy from this Website, the Conditions of Sale (and any other documents referred to in them) set out the basis on which we will process any personal data obtained as a result of your use of this Website (including the personal data obtained through use of App on smart phones or any other electronic means) and explains what cookies we use. All processing of your personal data will be in accordance with the applicable data protection legislation for the purposes for which the information was submitted. Please read the following carefully to understand our views and practices regarding your personal data, how we will treat it and how we use cookies. By providing your personal information to us, you agree to the terms of this policy and the collection, storage, uses, transfer, disclosure, access and processing of your personal information as described in this policy.

2. Information we may collect from you

2.1 We may collect and process the following data about you:

2.1.1 Information that you provide by filling in forms on this Website, information that you provide via other means through this Website (including information obtained through use of App on smart phones or any other means). This includes information provided at the time of registering to use this Website, placing orders for products through this Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with this Website. The information that we may request you to provide includes, but is not limited to name, gender, email address, date of birth, correspondence address, telephone number, identification document number, credit/debit card number, location etc.

2.1.2 If you contact us, we may keep a record of that correspondence.

2.1.3 Details of transactions you carry out through thisWebsite and of the fulfilment of your orders.

2.1.4 Details of your visits to this Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own purposes or otherwise and the resources that you access. Please see the section below regarding cookies for more information about our use of cookies.

2.2 If you choose not to provide any personal information, we may not be able to complete your order, deliver the products or provide you the relevant services.

2.3 Whenever we collect your personal information, the purpose of such collection would be stated, and such information would only be used for the stated purpose. If you are under the age of 18, you must obtain the consent of your parents or guardians before providing us your personal information.

3. Purpose of collecting information from you:

3.1 We collect information from you for the following purposes:

3.1.1 To ensure that content from this Website is presented in the most effective manner for you and for your computer.

3.1.2 To provide you with information, products or services that you request from us.

3.1.3 To carry out our obligations arising from any contracts entered into between you and us.

3.1.4 To allow you to participate in interactive features of our service, when you choose to do so.

3.1.5 To notify you about changes to our service.

3.1.6 To create and manage your personal account at Every Second.

3.1.7 To allow you to participate in promotions sponsored by us.

3.1.8 To conduct and analyse market survey.

3.1.9 For marketing, promotional purposes, such as sending you information about our goods and services and latest offers and promotion in connection with our goods and services.

4. Disclosure of your information

4.1 Your information will not generally be disclosed, provided or transferred out of our Company to any other party in a form that would identify you except in the following circumstances:

4.1.1 If we use third-party suppliers or service providers to facilitate our services, we will have to provide your information for these suppliers or service providers offering such services where you choose to use these services.

4.1.2 If we deem it is restricted by the related law, we may disclose or access your account information.

4.1.3 We may also disclose or access your information for administrative and other purposes that we deem necessary to maintain, service, and/or improve our services. In addition, your information will be accessed by, disclosed, provided or transferred to our business partners, any person or bodies corporate or division within our Company, and those mentioned above.

4.1.4 As the parties mentioned above may have places of business outside Hong Kong, your information may be provided or transferred out of Hong Kong. By subscription (including but not limited to customers/ membership registration/ or participation in our promotions/ schemes) or by logging-in to our website, you agree to us providing or transferring your information to these parties outside Hong Kong. These parties adhere to their own privacy customs and policies and we have no control over their use of your information. Therefore, we are not liable to their use of your information.

5. Retention of Personal Data

5.1 Your personal data will not be retained longer than necessary, and unnecessary personal information in the system will be deleted in compliance of our internal procedure requirements and/or all statutory and regulatory requirements in the Hong Kong Special Administrative Region concerning the retention of personal data.

6. Access to information

6.1 A request for access or correction of your personal information held by us must be in writing and sent to us via email: info@everysecond.com.hk